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Privacy Policy

 

 

 

Effective Date: June 4, 2025

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use https://www.synchrus.com (the "Site"). Synchrus is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designated to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Site.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

2. How We Use Your Information

  • We use the information we collect for various purposes, including:
  • Providing and Maintaining the Site: To operate and maintain the Site, provide you with access to its features, and ensure its functionality.
  • Processing Transactions: To process your orders, payments, and deliver the products or services you request.
  • Communicating with You: To respond to your inquiries, provide customer support, send you updates about your orders or our services, and send you promotional or marketing communications (where you have consented).
  • Improving and Personalizing Your Experience: To understand how you use the Site, analyze trends, and personalize your experience and the content you see.
  • Marketing and Advertising: To send you relevant marketing and advertising materials, including targeted advertisements, based on your interests and activity on the Site and other websites.
  • Security and Fraud Prevention: To protect the security and integrity of the Site, prevent fraud and other malicious activity, and enforce our terms and policies.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.
  • Business Operations: For internal business purposes, such as data analysis, audits, developing new products and services, and improving our existing offerings.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve our services. Cookies are small text files stored on your device that help us understand browsing behavior and optimize website functionality.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality (e.g., login, navigation).
  • Analytics Cookies: Help us understand website usage to improve content.
  • Marketing Cookies: Used to deliver personalized advertisements and measure campaign effectiveness.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality. If you have any questions, contact us at privacy@synchrus.com.

4. Data Security

Synchrus takes the security of your personal data seriously. We store collected data using industry-standard encryption and security protocols to prevent unauthorized access, disclosure, or loss. Your data is securely maintained on protected servers, and access is restricted to authorized personnel only However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and support business operations. If you request the deletion of your data, we will take appropriate action to remove it, except where retention is required by law or for legitimate business interests.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:

  • Right to Access: You may have the right to request access to the personal information we hold about you.
  • Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You may have the right to request that we delete your personal information under certain circumstances.
  • Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
  • Right to Object: You may have the right to object to the processing of your personal information under certain circumstances.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you may have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

7. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Site and indicate the date of the last revision. Your continued use of the Site after the changes have been made will constitute your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us by mail or by email: privacy@synchrus.com.